Ladestation 11kW GS11-AC-B02

Shipping times vary based on your location and the shipping method selected at checkout. Typically, domestic orders are processed within 1-2 business days, and delivery can take an additional 3-7 business days. For international orders, processing may take a little longer, and delivery times can range from 7 to 21 business days, depending on the destination. Once your order has shipped, you will receive a tracking number to monitor its progress. If you have any specific concerns about shipping times, please contact our customer support team.

Yes, we do offer international shipping for our products! We deliver all around the world. Orders over 200EUR include free delivery. For orders under 200EUR we charge 5EUR delivery rate. Please note that shipping costs and delivery times may vary depending on your location. All shipping is free to all EU countries except: UK, Switzerland, Norway which costs an additional €20. If you have any specific questions about international orders, feel free to contact our customer support team for assistance.

We want you to be completely satisfied with your purchase. If you’re not happy with your product, you can return it within 14 days of receipt for a full refund. To be eligible for a return, the item must be in its original condition and packaging.

Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees. To initiate a return, contact our customer support team, and we’ll guide you through the process. If you receive a damaged or defective item, please reach out to us within 7 days for a replacement or refund.